Booking terms

Booking and payment

You book a specific service date and pre-pay online. Prices are in CAD and 13% HST is added. Your spot is held when you book (for 30 minutes when you pay online) and confirmed once payment is received; an unpaid online booking is released after that. Each service date has 3 time slots (8:30 – 10:30 AM, 10:30 AM – 12:30 PM, 1:15 – 3:15 PM) with up to 2 cars per slot and 6 cars per day. There are no same-day bookings: a date closes at 6 PM the day before, or once it's full.

Changing your date or time

You can move your booking to another open date or time slot on the Track my booking page until 6 PM the day before your current date. After that, contact us and we'll do our best. If we need to move a service date (for example, because of a building access issue), we'll contact you and move your booking to the next open date.

On the day

• Drop your car at the GarageDay wash spot in your garage at the start of your time slot and leave the keys with our staff.
• Please remove valuables. We're not responsible for items left in the car.
• We photograph every car at check-in and check-out.
• If your car needs more work than the service you booked, we'll ask before doing anything extra.
• Some stains, odours and damage can't be fully removed. We'll always do our best and tell you honestly.

Pickup

We text and email you when your car is ready. Please pick it up at the wash spot the same day.

Questions or concerns

Tell us within 24 hours of pickup and we'll make it right. Call or text 613-415-6015 or email zaheimdarrell2@gmail.com.